An effective facilitator will find a way to encourage people to contribute without compromising their sense of safety. The five tips above should give you enough to go with to start designing and leading your first facilitated sessions. Besides practical tips though, there are also some more general concepts that it’s good to keep in mind to make sure your sessions are engaging, meaningful, and help drive the group forward.
This chapter gives an overview of the tasks facilitators may need to undertake in a meeting. Not all the points mentioned may be appropriate – use your own judgement and innovation. It’s important that these tasks happen, but it doesn’t have to be the facilitator that does them all! Draw on volunteers in the group to help with the facilitation.
It’s everyone’s responsibility, to find ways that everyone can contribute their ideas and thoughts to the meeting. The more people zone out of a meeting, the quality of the meeting and its output will diminish rapidly. Often people do this unconsciously because they feel that the meeting isn’t relevant for them. “Be present, or be elsewhere” is a good meeting guidelines to establish shared awareness and clear expectations one participants.
You need to reflect on what went well, what did not, and what you can do better next time. You need to also solicit feedback from the participants, either verbally or in writing, and ask them how they felt, what they learned, and what they suggest for improvement. You need to appreciate and thank the participants for their participation, and follow up with any action items or outcomes from the discussion. You need to also celebrate and share your successes and learnings as a facilitator. Another common challenge of group discussion and decision-making is to manage conflicts and emotions that may arise among the participants. Conflicts and emotions are inevitable and sometimes beneficial, as they can indicate different needs, interests, or values.
There will be some people who would prefer to spend their whole time in a large group. If they are confident contributing in that setting they may feel that it is more efficient for everyone to be together. Or if you have several topics https://www.productreview.com.au/listings/lauradate discussed by different groups at the same time, they may struggle to choose. For example, if the person reporting back from a small group discussion doesn’t give an accurate summary, then other people in that group may feel they have wasted their time. In large groups it’s sensible to consider whether you can delegate any of the issues to a smaller group.
Without a clear foundation, discussions risk becoming unfocused or unproductive. Have a common goal for the discussion and emphasize it to everybody. Let people know why they are there so they can understand the purpose of the session.
A little cultural awareness goes a long way toward creating a space where everyone feels comfortable participating. In practice, this might look like managing time so that everyone has a chance to share their thoughts, while also keeping the group focused on the collective goal. Having someone assist with co-facilitating a session is particularly useful in case any one person needs some extra attention or just a side conversation during a break.
Debriefing sessions allow a natural and safe space for participants to share their experience. If you want to ensure that a group debriefing session is effective, here are some important steps to take. To effectively use reverse brainstorming in a group, start by clearly identifying the problem to solve. Once everyone understands the issue, ask, “How could we make this problem worse? ” Encourage participants to share creative and unconventional ideas without fear of judgment, as all suggestions are valuable at this stage.
Often in a meeting setting, listening is about focusing on all the different opinions and needs being put forward. In a situation where a group is having difficulty in hearing a particular perspective, you might choose to give one or two people focused attention to help them express it. Careful listening also builds trust – it is much easier to be open when we feel heard and understood. Combined with supportive questioning, this can help people explore what core needs they are trying to meet. This opens the door to finding new and creative solutions that work for everyone – instead of everyone simply fighting their own corner. It is common for groups to over-focus on tasks, at the expense of maintaining the group community.
If someone is making offensive comments because they are simply unaware of the harm they are causing, then a gentle reminder may be more helpful than using an aggressive or judgemental tone! Similarly, the people who are ‘offended’ may sometimes find it more empowering to speak for themselves. There is no easy formula for getting it right, but by reflecting on your experiences and seeking feedback, you can develop your skills. Use your listening skills when you think that someone is getting misunderstood or not heard at all.
By using Fist-to-Five, team members can quickly express their support or hesitance, allowing for immediate feedback on various ideas while maintaining an open atmosphere. Depending on the topic, while I want people to stretch their legs and have bio breaks -I do NOT want them to assemble to gripe or talk negatively about some part of the meeting or training. Silent brainstorming, also known as brainwriting, addresses this issue by allowing everyone to jot down their ideas individually before sharing them with the group. This is why the fourth of my top 10 facilitation techniques is to consider using the Round-Robin method.
To start your first session, visit the Template collection and pick a ready-made agenda created by top professionals in facilitation and learning design. Duplicate a session, especially the ones marked #essential, to get started, or browse the collection for learning and inspiration. Keeping that in mind, it can be beneficial for the group’s development to have the facilitator champion quieter voices and make sure they are heard.